FAQ

Anything you're wondering about? Here, we have gathered some various information that may help clarify things for you.

forgot something

Forgot something? Then call the general manager on Monday. The phone number is 480 10 960.

Unclaimed items that are not picked up within two months will be donated

Cloakroom

The cloakroom is usually staffed during the largest events. You leave your coat here at your own risk. We recommend not leaving valuables in your coat. We do not store bags or backpacks in the cloakroom. If you bring a purse, bag, or backpack into our premises, you must show the contents to the security staff. Any brought-in alcohol will be confiscated

Ticket prices

It’s easiest to buy your ticket in advance through our ticket provider, LinTicket. For some events, it’s also possible to purchase tickets at the stand on USN Campus Bø. If you haven’t bought a ticket beforehand, don’t worry – we also sell tickets at the door (as long as the event isn’t sold out), but the price will be slightly higher

Studentprices

We offer student prices on tickets and bar purchases. Show a valid student ID at the entrance, and you’ll receive a special stamp that must be visible in service areas

Our Staff

Most of the people working at Kroa are volunteers. Please be kind and respectful to the security staff and bar personnel, who work hard to make sure everyone has a fantastic evening!

Refunds

We only refund tickets if the concert is cancelled in its entirety. Changes in date, time, lineup, or circumstances beyond our control (force majeure) do not normally entitle you to a refund.

Under 18 year olds?

Are you under 18? You’re welcome to attend concerts, but please bring a parent or another adult over 25. Arrive a little earlier and check in at the door, where you’ll sign a guardian agreement confirming that the adult is responsible for ensuring the minor does not consume alcohol during the concert.

At selected concerts, we have an U18 Mezzanine, where the entire mezzanine is reserved for attendees under 18. You are warmly welcome!

ID

At our events with an 18+ age limit, you are required to bring valid identification. Please note that student IDs or similar are not accepted. We accept bank cards, driver’s licenses, passports, national ID cards, government-issued military IDs, and government-issued IDs from other countries.

IDs must be legible, meaning the name and date of birth are clearly readable by the security staff, the photo must be clearly recognizable, and the ID must not be expired. We reserve the right to refuse entry to anyone without valid or legible identification.

Additionally, we comply with Norwegian law and will report any attempts to use fake IDs. ID checks are mandatory for all guests at Kroa, without exception, regardless of age.

U18 Mezzanin

At selected concerts, we reserve the mezzanine (the large balcony above the sound booth) for attendees under 18 and their guardians. You must purchase tickets in advance, specifically the U18 Mezzanine tickets. If you buy these tickets, you must stay in the mezzanine during the concert.

If you are under 14, you must be accompanied by a guardian to enter. If you are 14 or older, you can attend without a guardian. Check our program to see which concerts offer the U18 Mezzanine.

Remember, at all other concerts we also offer the option of a guardian agreement if you are under 18

Safe transfer

At Kroa i Bø, we want buying and selling tickets to be safe and easy – even between private individuals. Our ticket provider, Linticket, now allows you to securely transfer ticket ownership.

How to do it:

Log in to Linticket.com
The seller must be registered and logged in. Go to “My Tickets” and find the event you want to transfer tickets from.
Click the transfer icon
You’ll find this next to your tickets.
Enter the buyer’s email address
Enter the email associated with the buyer’s Linticket account, select which tickets to transfer, and confirm.
Buyer downloads the tickets
Once confirmed, the buyer can log in and find the tickets under “My Tickets.”

Important:

Make sure the email address is correct.
Both parties must have a Linticket account.
Payment still occurs directly between buyer and seller, outside of Linticket.

Need help?
Contact Linticket directly, or send us a message here at Kroa i Bø – we’re happy to assist!

FAQ